Privacy policy and legal notice

01 Data controller

PROVEI GLOBAL S.L., NIF B86114899, registered office in Santa Cruz de Tenerife (Spain). Contact: info@proveiglobal.com.

02 Data we collect

• Identification data: name, surname, company name, tax ID.
• Contact data: email, phone, postal address.
• Commercial data: order history, invoices, preferences.
• Browsing data: IP, browser, pages visited (see Cookie Policy).

03 Purpose

• Order management, delivery and invoicing.
• Customer support and issue resolution.
• Compliance with legal and tax obligations.
• Marketing communications if you have consented.

04 Legal basis

Processing is based on contract execution for the sale, compliance with legal obligations (tax, accounting, commercial) and express consent for additional purposes such as marketing.

05 Retention

Data will be kept for the time necessary for the purpose for which it was collected and, in any case, for the legally required periods (minimum 6 years for accounting and tax data under the Spanish Commercial Code).

06 Recipients and processors

• Logistics operators for order delivery.
• Banks and payment gateways (Stripe, PayPal, GoCardless) for collection.
• Tax and accounting advisors for legal compliance.
• Public administrations where legally required.

07 Your rights

You have the right to access, rectify, delete, restrict or object to the processing of your data, as well as portability and to file a claim with the Spanish Data Protection Agency (AEPD). To exercise these rights write to privacy@proveiglobal.com.

08 Security

We apply appropriate technical and organisational measures to ensure the security and integrity of your data: encryption in transit (HTTPS), access controls, backups and periodic audits.

09 Changes

Provei Global S.L. reserves the right to modify this policy. Any changes will be published on this page indicating the update date.

Last updated: May 11, 2026